1 (919) 264-7464 [email protected]

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Raleigh Merchant Services sales office hours are M-F 8am-5pm CST. Should you need to get in touch with our sales office for quotes and additional information about our products and services please call us at (919) 264-7464. You can also email us at: [email protected] or simply fill out the form to the left.
 

  • Sales Support: ext 101
  • Tech Support: ext 102
  • ATM Sales & Service: ext 103
  • Sales Partner Support: ext 104
  • General Voicemail: ext 105
  • Banks, Processors & Vendors: ext 106

Harbortouch 24/7 Tech Support Team
Tech Support: 800-632-1888

Frequently Asked Questions

Will someone come and install my new equipment and train my staff?

Yes, you are free to use our themes on as many websites as you like. We do not place any restrictions on how many times you can download or use a theme, nor do we limit the number of domains that you can install our themes to.

What is your refund policy?

We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy customer.

I am receiving numerous offers from competitors. How do I know I'm paying the lowest rates possible?

It is common for other providers to solicit your business. We here at Harbortouch strive to remain competitive with the industry rates and offer top notch customer service. If you are questioning any items assessed or are receiving offers from other processing providers, Harbortouch is always more than willing to take a look at the offer you have received and meet or beat any competitor’s pricing. You may contact our customer service team at [email protected] or speak with a representative at 800-201-0461 option 2

Can I upgrade after signing up?

Yes, you can upgrade at any time after signing up. If you need more terminals or want to upgrade your equipment we are here to serve your needs.Call 919-264-7464 or email [email protected]

How do I refer another merchant?

Our Partnership

Harbortouch has begun an exciting new partnership with Jon Taffer, Executive Producer and Host of Spike TV’s “Bar Rescue” and the foremost expert in the hospitality industry!